Pick Up & Delivery Terms & Conditions

•   An initial deposit of $10 will be deducted from your registered credit card,  and a garment bag and welcome pack will be delivered to you.
•   A credit of $10 will be applied to your account, to be deducted from your first purchase.
•   Garments must be submitted in the provided garment bag
•   Payment for each purchase will be debited from your registered credit card upon completion of the work, but prior to delivery
•   When your dry cleaning and shoe repairs are returned they will be accompanied by a tax invoice for your records
•   Extra time may be required for difficult stains. In this circumstance we will contact you by mobile and advise of the extra time required or if any additional charges apply
•   If a garment to difficult or risky to dry clean due to a particular type of stain, or fabrication, or style of manufacture, we will contact you by mobile phone and mutually agree to a course of action.
•   Claims for missing or damaged items must be made within 24 hours of expected delivery.
 

Privacy Policy 

•   We collect details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data, information that you provide by filling in forms on our website, such as when you sign up to our newsletter, register for information or make a purchase, and information provided to us when you communicate with us for any reason.
•   We do not reveal information about identifiable individuals to third parties but we may on occasion provide them with aggregate statistical information about our visitors.
•   Data that is provided to us is stored on our secure servers.
•   Credit card details relating to any transactions entered into on our site are managed directly by  NAB Transact Direct payment gateway, and are not transmitted, processed or stored by Alter It.
•   By using this website, you consent to the collection and use of information as outlined above.
 
Pick Up & Delivery Terms & Conditions
Pick Up & Delivery Terms & Conditions
CALL 1800 2 ALTER